The best franchising system in the world cannot guarantee success if you don't have the right people behind the counter. Here's what to look for and how to find the right franchisees.
Suppliers are often seen as being at the bottom of the food chain. After all, you pay them, so if you say "jump", they should be doing cartwheels, right? Wrong.
The truth is that suppliers can do far more than just give you the products or services you need to do business.
Hiring staff is not the only way to increase your capacity to deliver. Outsourcing to contractors or freelancers is a handy way of dealing with a sudden influx of work, but you have to know what you are doing to make the arrangement work for both parties.
Particular areas of business, such as labour law and people management skills, are generally not an entrepreneur's key strengths. That is why outsourcing seems like the pill that will take all these problems away. But is it?